Introduction
PDFEditFlow ("we," "us," or "our") provides online tools for PDF and document tasks. This policy describes the information we process when you visit https://pdfeditflow.com, use tools, or contact us. It is intended to help you make informed choices; it does not replace any rights you have under applicable law.
Information we process
Depending on your use of our services, information may include: (1) documents you submit for processing and resulting output; (2) technical data such as browser, device, approximate location, IP address and diagnostics; (3) analytics events such as page views and general use of tools; and (4) the name, email address and message you provide when contacting us.
Document processing and retention
Some operations can run in your browser; others can involve temporary server processing or third-party components. A tool's method depends on its implementation. We process uploaded documents to provide the requested result, operate the service, and address security or technical issues. We do not offer permanent storage of documents as a standard feature. A uniform maximum retention period across all tools has not been verified; do not assume that every uploaded file is deleted immediately or within a specific number of minutes. Contact us before processing highly sensitive documents if you need a confirmed retention commitment.
Purposes for processing
We use information to deliver tools and downloads, maintain security, prevent abuse, resolve support requests, understand aggregate usage, improve reliability, and meet legal requirements. Where applicable law requires a legal basis, it may include providing a requested service, legitimate interests, consent for optional analytics, or legal obligations.
Google Analytics and cookies
PDFEditFlow uses Google Analytics 4 to understand website usage, including page visits, browser and device information, and approximate location. Google may use cookies or similar identifiers under its policies. We do not intentionally submit the contents of PDF documents to analytics. Some technical or essential storage may also support site preferences. Visitors can manage browser cookies and available Google privacy controls. Where required by law, non-essential analytics must be subject to an appropriate consent mechanism; this notice alone does not establish consent.
Service providers and disclosures
Hosting, analytics, technical infrastructure and any enabled conversion or AI integrations may involve other service providers. We share information only when needed for those purposes, when legally required, or to protect the site and users. Provider lists and precise transfer locations may change with the technical setup. We do not represent that all tools run exclusively on our own servers or exclusively within your browser.
Security
We use reasonable safeguards and aim to restrict administrative and private-file access. HTTPS helps protect data in transit; it does not make any internet service risk-free. See our Security page for technical context and limitations.
International users and privacy rights
Visitors from the United States and other jurisdictions may have rights to request access, correction, deletion, or other controls over personal information, depending on applicable law. You may contact us with a privacy request. We may need to verify your request and retain some information when the law permits or requires it. Data may be processed in jurisdictions where our service providers operate.
Children
Our services are not directed to children under 13, and we do not knowingly seek personal information from children under 13. If you believe this has occurred, contact us.
Changes
We may update this policy as our tools or practices change. The latest posted version and its update date will apply to future use, subject to applicable legal requirements.
Contact for privacy requests
Email: help@pdfeditflow.com | Mailing location: Brooklyn, NY 11206, United States. You may also use the website contact page. We recommend avoiding attachments with sensitive personal data in a first support message.